Description based on the Specified Commercial Transactions Act
Name of distributor
Japanese Heritage Café “Saisai”
(Izumiya Co., Ltd.)
Operations Manager
Kyoko Mori
location
〒769-0402
3528, Takada-naka, Takada-cho, Mitoyo-shi, Kagawa Prefecture
telephone number
080-3163-1831
email address
Additional fees and other charges
Customers are responsible for consumption tax, bank transfer fees and deferred payment fees.
You will also be charged shipping fees for each shipment.
Shipping costs vary depending on the delivery area and shipping method.
Refund Policy
<In case of return or exchange due to customer's convenience>
For items that have not yet been shipped: You can cancel your order by pressing the cancel button on the website.
Products after shipping: For unopened products, we will refund or exchange for products of the same or lesser value, but the customer will be responsible for shipping costs, only if you contact the store phone number (080-3163-1831) within 10 days of receiving the product. We do not accept returns or exchanges for products after opening.
If there is a defect in the product
We will refund you or exchange the item for a new one at our expense.
Please first contact our store by phone (080-3163-1831).
Delivery time
Orders are processed within 3-5 business days and items arrive within 10 days.
Payment Methods
Credit card
Sales price
The price listed on each product page